N3Coach · Google Play
Delete your N3Coach account and data
Effective date: 7 November 2026
1. Developer
N3Coach is operated by N3 Clouds. This page is public and does not require a login.
Support: support@n3clouds.com.
2. How to request deletion
- Email support@n3clouds.com from the email address linked to your N3Coach account. If you signed in with a mobile number and do not have a linked email, write from any mailbox you control and include that registered mobile number.
- Use the subject line: N3Coach account deletion request.
- Include your full name (if you added one), and the registered mobile number and/or email you use to sign in.
We may ask a short follow-up question to confirm the account is yours. We complete deletion within 30 days of a verified request, unless a longer period is required by law.
3. What we delete
When the account is closed we delete:
- Your account profile (name and exam preferences)
- Sign-in identifiers (mobile number, email, and linked sign-in methods)
- Assessment and practice history, answers, and derived progress in N3Coach
- Entitlements and credits tied to the account
Deletion is permanent. You will be signed out of N3Coach on web and mobile, and you will need a new account if you use the app again.
4. What we may keep briefly
- Security and audit logs needed to detect abuse
- Records we must keep for legal or tax reasons
- Anonymized aggregates that cannot identify you
We keep those items only as long as needed for those purposes. Account data itself is removed within 30 days of a verified request, and longer only if the law requires us to retain a specific record.
5. Delete some data without closing the account
You can use the same email process to ask us to correct or delete specific personal data while keeping the account open. Use the subject line N3Coach data deletion request and say what you want removed. Core sign-in details may still be required for the app to work.