Privacy
Privacy Policy
Effective date: TODO — CONFIRM
This is a draft for review, not legal advice. Items marked TODO need confirmation before they are treated as final.
1. Information we collect
Depending on how you interact with us, we may collect information you provide and limited technical information needed to operate the website.
Information you provide. For example: name, email address, phone number, organisation, enquiry details, and information you choose to include in a message.
Information collected automatically. Depending on the website configuration, this may include an IP address, browser and device information, pages visited, the referring page, and approximate technical information needed to operate and secure the website.
TODO — CONFIRM CURRENT ANALYTICS, COOKIES AND LOGGING.
2. How we use information
We may use information to respond to enquiries, understand the request you submitted, discuss products or services you have asked about, provide requested information, operate and secure the website, prevent abuse or unauthorized activity, comply with applicable legal obligations, and improve the website and our services where permitted.
We do not needlessly collect information unrelated to these purposes.
3. Contact enquiries
If you use the contact form, the page prepares an email to support@n3clouds.com in your own email application. This website does not store that form on a server. You can also write to us directly.
The address is support@n3clouds.com.
5. Service providers
The public website is delivered using Amazon Web Services. We may use other technology providers to operate the website and related services.
TODO — CONFIRM ACTUAL SUBPROCESSORS / SERVICE PROVIDERS. Do not treat this as a complete provider list.
6. Data retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by applicable law.
TODO — CONFIRM ACTUAL RETENTION PRACTICES.
7. Data security
We use reasonable technical and organizational measures intended to protect information from unauthorized access, alteration, disclosure or destruction.
No website can guarantee absolute security.
8. International transfers
TODO — CONFIRM. If personal information is processed or stored outside the user's country, describe the relevant transfer arrangements and applicable safeguards.
9. Your rights
Depending on applicable law, you may have rights relating to your personal information, which may include requesting access, correction, deletion or other handling of your information.
Requests can be sent to support@n3clouds.com. The exact rights available depend on applicable law.
10. Children's privacy
The public N3Clouds corporate website is not intended to knowingly collect personal information from children for marketing or general enquiries.
N3Coach is an education product and has its own product and application privacy considerations. This corporate-site policy does not fully describe data processing inside N3Coach.
TODO — LINK TO PRODUCT-SPECIFIC PRIVACY TERMS IF REQUIRED.
11. Third-party websites
The N3Clouds website may link to third-party websites or applications.
We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing personal information.
12. Changes to this policy
We may update this Privacy Policy when our practices, technology or legal requirements change.
The updated version will be published on this page with a revised effective date.
13. Contact
For privacy questions or requests, write to support@n3clouds.com.
TODO — CONFIRM LEGAL ENTITY NAME AND POSTAL ADDRESS.